Improving efficiency simplified

Produced in partnership with Beth Pipe FCIPD of OnLive Learning
Practice notes

Improving efficiency simplified

Produced in partnership with Beth Pipe FCIPD of OnLive Learning

Practice notes
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What is continuous improvement?

The definition of 'continuous improvement' (CI) is often over-complicated and buried in jargon, but it means exactly what it says: continually looking for ways to improve processes, methods and procedures to:

  1. •

    remove blockages

  2. •

    make them as efficient as possible and therefore

  3. •

    save time and Money

Improvements do not have to be major changes; a number of small but effective changes soon add up.

CI tools and methods can help you fix processes that are no longer effective and review processes that may appear to be working but could still be improved to deliver greater efficiencies and cost savings.

Above all, CI is about engaging with individuals and pooling ideas, challenging the existing habitual ways of doing things and identifying a method of measuring the success or failure of new initiatives.

See Practice Note: What is continuous improvement?

Five steps to improving Efficiency

The simplest framework for making process efficiencies has five steps:

  1. •

    Define—identify the issue or problem

  2. •

    Measure—measure the cost and the impact

  3. •

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Beth Pipe
Beth Pipe, FCIPD

Learning & Development Specialist/Director, OnLive Learning


Beth is a Fellow of the Chartered Institute of Personnel and Development (FCIPD) and has spent over 25 years specialising in Learning and Development. During that time she has worked across a broad variety of different industries and has, for the past 15 years, worked closely with a number of well known law firms; this has involved putting in to place systems and structures to encourage, enable and track the effectiveness of learning activities. 

Adept at face to face course delivery, and always enjoying excellent feedback, Beth is also accomplished at online delivery and created OnLive Learning in response to the challenges presented by the 2020 Covid-19 restrictions.

Beth has written extensively for ½Û×ÓÊÓƵ on subjects such as Performance Management, Managing Change and Stress Management.

Away from her training delivery she is a published author writing about local history, hiking, wildlife and the outdoors and is currently working on her eleventh book. She is also an experienced radio presenter hosting two shows each week on Lake District Radio.

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Jurisdiction(s):
United Kingdom
Key definition:
Efficiency definition
What does Efficiency mean?

The relationship between the outputs from a service and the resources used to produce them; in the public sector, it involves making best use of the resources available for the provision of public services.

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